Your Ride, On Your Schedule
Scout is Seminole County’s on-demand, rideshare service. No fixed routes, no bus stops, no complicated schedules. You choose when and where to go, and a Scout vehicle comes to you.
Step-by-Step
- Download the Ride Freebee app on iOS or Android, then create your account/profile (email, phone, basic info).
- Select “Scout – Seminole County.”
- Add a payment method in the app (you can add it on the “Confirm your ride” screen or from the app menu under Payments).
- Set your pickup location and destination in the app.
- Review your fare and estimated wait time, then request your ride. You can track the vehicle in real time and meet your driver when it arrives.
When You Can Ride
Scout is available seven days a week:
- Monday–Friday: 5 AM – 9 PM
- Saturday: 6 AM – 10 PM
- Sunday: 6 AM – 8 PM
Scout U: Learn by Watching
Prefer to learn visually? Scout U is our growing library of short, helpful videos that walk you through the basics of using Scout.
Coming soon, you will find videos here on:
- How to download and set up the Ride Freebee app
- Booking your first ride
- Using discounts and passes
- Traveling with Sun Rail connections
- Accessibility features and tips
Check back soon to watch and learn more about how Scout works for you
Booking & Payment
Book and pay in the Ride Freebee app. Riders who book in the app get a 50¢ discount on every ride. See all fares and discounts at scoutseminolefl.com/fares.
Note: Freebee supports in-app card payments; some deployments also support Apple Pay and Google Pay. Availability can vary by location.
Need Help?
If you do not have a smartphone, a backup phone line is available: (407) 665-RIDE (7433).
Account holders must meet Freebee’s app requirements (e.g., age limits) and agree to terms and privacy policies in the app